Upgrade / Repair / Troubleshooting
What upgrades do I need?
The upgrades needed will greatly depend on the type and size computer you have. We usually recommend upgrading to the fullest extent possible. As technology advances, the need for computing power increases.
Many times the computer is not upgradeable or has reached its upgrade capacity. At that point we recommend purchasing a new computer with room to grow.
How long will it take to fix my computer?
Repairs or upgrades are usually completed in within two-four business days. Mostly the length of time is dependent on the availability of software or hardware components needed for your computer.
My computer stopped working. What do I do?
If your computer stops working, call Computers R US Computer Service. A service technician will respond as rapidly as possible.
My computer has a reoccurring problem?
If your computer has a reoccurring problem, call Computers R US Computer Service immediately. A minor problem often develops into a major problem causing serious damage.
Before you call, document what you are doing when the problem occurs or record the error message. This will help the technician and decrease service time and cost.